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Tmall

Tmall – China’s Leading Premium Brand Marketplace

Shop authentic products from trusted Chinese and global brands. Enjoy secure payments, exclusive deals, and reliable worldwide shipping — all on China’s top-quality online marketplace.

Visit Tmall    Shopping FAQs

What Is Tmall?

Tmall is China’s leading B2C online shopping platform, offering authentic products from official brand stores and trusted retailers. Operated by Alibaba Group, it provides a premium and reliable shopping experience that connects consumers directly with top Chinese and global brands.

Key Features

  1. Authentic Official Stores

    Shop directly from verified brand flagship stores — guaranteed genuine products with full brand support.

  2. Premium Brand Selection

    Explore thousands of trusted Chinese and international brands across top categories.

  3. Secure, Reliable Shopping

    Enjoy safe payments, protected purchases, easy returns, and smooth global shipping through Tmall Global.

Tmall vs. Other Platforms

Feature Tmall Taobao JD.com
Product Authenticity Highest: Official stores only Mixed sellers Highest: many self-operated
Product Quality Premium brands All types Mid–High
Shopping Experience Most polished Price-driven Professional, service-driven

Tmall, Taobao, and JD.com are all major e-commerce platforms in China, but each serves different audiences and offers a distinct shopping experience.

  • Tmall focuses on official brand stores, offering higher quality but with slightly higher prices.
  • Taobao is perfect for bargain hunters and offers millions of products from individual sellers.
  • JD.com is known for fast delivery and authentic products, especially in electronics and home appliances, thanks to its strong self-operated logistics network.

International Shipping

Taobao supports direct or consolidated shipping to selected countries/regions such as:

  • Hong Kong, Macau, Taiwan
  • Singapore, Malaysia
  • Japan, South Korea
  • Thailand, Vietnam, Philippines
  • United States, Canada
  • Australia, New Zealand

Availability depends on:

  • Seller shipping options
  • Product type
  • Logistics partner
  • Destination restrictions

If your country is not supported:
You can use a Taobao agent / freight forwarder to purchase and ship items internationally.

Shopping FAQs

Common questions about shopping on Tmall.

Tmall is China’s leading online marketplace for authentic and premium brands, offering products from verified official stores operated under the Alibaba Group.
Tmall features official brand stores and focuses on genuine, higher-quality products. Taobao includes both individuals and small sellers, offering cheaper prices but with mixed product quality.
Yes. Many Tmall sellers support international shipping through Tmall Global or third-party forwarders.
Tmall only allows verified official brand stores and authorized distributors, helping ensure genuine products.
Tmall supports Alipay, bank cards, and some international credit cards. For Tmall Global, more cross-border payment options may be available.
Domestic delivery within China is usually 1–3 days. International shipping depends on the destination and courier, typically 7–20 days.
Most official stores support returns, but policies vary by seller. For Tmall Global, return rules depend on cross-border logistics and product categories.
Yes. Tmall Global is specifically designed for overseas customers seeking authentic Chinese and international brands with reliable cross-border shipping.

Explore More

Explore more trusted Chinese shopping platforms on Shopnly.

Taobao Taobao
JD.com JD.com
1688 1688
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We keep improving this guide to provide the latest and most helpful information for global shoppers.

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